Serving the entire Mid-Atlantic Region
Strat Security has installed systems both at my home as well as at my place of business. At home, the security system is all wireless, with cell backup, as well as monitoring. At work, they installed not only the security system, but also a complete video system as well as monitoring. We have not had any installation or equipment issues, other than normal battery replacement which should be expected every few years. The promptness of their courteous, knowledgeable technicians and installers has been a pleasure to work with. I even referred my Daughter and Son-in-law to use Strat when they purchased their first house. I would recommend Strat for any of your security needs, whether it is for home or business.
I was very pleased with the customer service provided by Strat Security at our house. We selected Strat Security because they had provided security at our former house, and we had been quite satisfied by their system. The switchover at the new house was complex because another company had installed the system there. This required Strat Security to mold their system into sensors from the prior system, as well as to upgrade the system to meet our needs. John Stratmeyer was stellar in resolving issues that arose during the process. We are quite satisfied with the ease of operation and functioning of the new system.
We've had our system installed and house monitored by Strat Security for a few years now, and we've had nothing but great experiences with them! Extremely helpful office staff and knowledgeable technicians. John created a system that works great for our house, addressing all of our concerns, giving us that peace of mind knowing our house will be secure when we aren't there, but also protecting us when we are home. We have wireless smoke detectors that are tied into the whole system, and having pets, we love knowing that we're doing what we can to keep them safe, too. Our basement is prone to leaking water in heavy downpours, so to help us with that, John suggested we use a water detector that is tied in as well. When it senses water, we receive a phone call alerting us. It's wonderful knowing that we could stop the water from spreading, since the detector alerts us as soon as it enters under the door. The most recent leak was able to be stopped thanks to the alert, saving us a lot of time and hassle cleaning up! Thanks to the whole team at Strat for the great service!!
Thank you Strat Security for getting me all set up. Can’t believe someone broke into my house Sunday night. What a nightmare. I have been a mess and terrified because I live alone, and you guys gave me peace of mind. Now I have everything set and can relax. I highly recommend this company, they were professional and quick, and also very informative to show me how everything works. Grateful! Thank you.
One of the best decisions I made for my office was to switch from my previous security system to Strat Security. John was great from the very beginning. He is very responsive and answers all your questions. The system is very easy to use and works perfect. I don't get all the false alarms I used to get at 3 AM with the previous system. I highly recommend John and his entire team to anyone looking for a home or business security and fire monitoring.
Great company to deal with all around. From start to finish they took care of our security system and camera setup. Highly recommend!